Warranty Service
CarpodGo 1-Year Limited Warranty
Thank you for choosing CarpodGo products. To ensure you receive the best quality protection under normal usage conditions, we provide the following 1-year limited warranty. Please read the terms carefully:
Warranty Coverage
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Warranty Period:
CarpodGo offers a 1-year limited warranty starting from the original date of purchase. -
What’s Covered:
During the warranty period, CarpodGo will provide repair or replacement for defective products due to manufacturing or material defects. -
Eligible Products:
This warranty applies only to CarpodGo products purchased through authorized channels.
How to Request Warranty Service
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Contact Support:
If you believe you have received a defective product, please visit our Support Page and submit your request. -
Provide Proof of Purchase:
When submitting your warranty request, please provide valid proof of purchase, such as an invoice or order confirmation from an authorized retailer. -
Processing Time:
We will process your warranty request within 1-3 business days of receiving the required documentation.
Exclusions from Warranty
The following situations are not covered by the warranty:
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Misuse and Abuse:
Damages resulting from improper use, negligence, or abuse. -
Unauthorized Modifications:
Any unauthorized modifications, repairs, or disassembly of the product. -
External Causes:
Damages caused by external factors such as natural disasters, transportation accidents, or environmental conditions. -
Normal Wear and Tear:
Damages resulting from normal usage, such as scratches, wear, or tear. -
Non-CarpodGo Products:
Any damages caused by using the product in combination with non-CarpodGo products.
Limitation of Liability
CarpodGo is not liable for any loss or damage caused by:
- Indirect or incidental damages.
- Failure to properly operate the product according to the instructions, leading to damages.
Your Other Rights
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Additional Legal Rights:
This warranty provides you with extra legal protections in addition to any rights granted by local law. You may have additional rights under the applicable laws of your state or jurisdiction. -
Legal Compliance:
Nothing in this warranty affects your statutory rights, including consumer rights that cannot be waived or limited by agreement under the law governing the sale of consumer products.
For further assistance, please visit our Support Page or contact our customer service team.